Shipping policy
Shipping Policy
Processing & Shipping Times
- Order Processing: Orders are processed within 1-3 business days (excluding weekends and holidays).
- Standard Shipping: Estimated delivery within 5-10 business days.
- Express Shipping: Estimated delivery within 2-5 business days.
Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping Options
We offer standard and express shipping at checkout. The available shipping options and estimated delivery times will be displayed based on your location.
International Shipping
We ship to select international destinations. Delivery times vary depending on the country. Customs fees, import duties, and taxes may apply and are the responsibility of the customer.
Tracking Your Order
Once your order has shipped, a tracking number will be sent to your email. Please allow up to 48 hours for tracking updates.
Lost or Delayed Shipments
We are not responsible for lost, stolen, or delayed packages once handed over to the shipping carrier. If you experience any issues, please contact us at [your email], and we will assist where possible.
Incorrect Shipping Information
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.
Returns & Exchanges
For details on returning or exchanging an item, please refer to our Return Policy
For any further questions, feel free to contact us at info@fillyparis.com